If its 2 MBps then the download speed should be around 300 kbps if its not then the possible explanations are: 1 their are multiple people using the wifi. 2 the server you are downloading from has a low capacity. 3 their is something wrong with your connection Solution for the first one is obvious so try downloading at night or something, the Solution for the second one is to try speed testing your wifi from fast.com or other websites and the last Solution is to call 994 and inform your compliant.